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i quote everything massimiliano said. i think exactly in the same way.

Hi,

I understand the unhappyness about that. The problem with e-mail is, that it is very easy to write a mail. At the time Panart had a e-mail adress for contact, to many mails arrived at the Hanghouse.
It makes a lot of work to read all the mails and find out who want a hang or who want anything else. They have no time to make Hanghang if they read hundrets of mails every week.
To write a snail mail is much more personally and for the hangmakers it is better to read letters on paper as on the computer. A person who write a snail-mail show that it is importand to have a Hang.
A computer mail is not so serious.

Greetings
Frank

Ok, I understand your point... and that's maybe the reason of why there's no official email address to write to PANART now.

I think that people have little patience, Today, everyone knows how it works Panart
People talk a lot of bad communication Panart, and still have not sent a single fax
Asturias bagpipes good craftsmen have minimum one years of waiting for an instrument

I believe that each person must decide which instrument you want, so today Panart is a
really great

I particularly like the bells that the halo but only believe what I have seen is really low or nothing
sorry for my English


luis can respond quickly when you have many orders?

luis can manufacture all levels and respond quickly?


I think it is too early to make a comparison between luis and Panart